Frequently Asked Questions
Find answers to the most common questions about Design Grove, our templates, and services. If you can't find what you're looking for, please feel free to contact our support team.
What types of templates does Design Grove offer?
Design Grove offers a wide range of templates including website templates, WordPress themes, eCommerce templates, landing pages, admin dashboards, UI kits, and more. Our collection is regularly updated with new designs to meet the latest web design trends and standards.
What happens after I purchase a template?
After completing your purchase, you'll receive an email with download instructions. You can also access your purchases from your account dashboard. All purchased templates include documentation, and you'll have access to any future updates to the template.
How do your licenses work?
We offer two main license types: Standard and Extended. The Standard License allows you to use a template for a single end product that can be used by you or a client. The Extended License allows for products that will be sold to multiple users. Please visit our Licenses page for complete details.
Do you offer refunds?
Due to the digital nature of our products, we generally do not offer refunds. However, we will consider refunds in cases where the template is substantially different from what was advertised or if there are major technical issues that we cannot resolve. Please contact our support team if you're experiencing issues.
Do you provide support for templates?
Yes, we provide support for all our templates. This includes helping with template installation, answering questions about template features, and addressing bugs. Custom modifications or integrations are not included in our standard support, but we can provide these services for an additional fee.
Still have questions?
Can't find the answer you're looking for? Please contact our support team.
Contact Support