Privacy Policy
At Design Grove, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.
1. Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, postal address, phone number, payment information, and other information you provide when creating an account, making a purchase, or contacting us.
- Usage Data: Information about how you use our website, products, and services.
- Device Information: Information about the device used to access our website, including IP address, browser type, and operating system.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To send you information about your account or purchases
- To send you marketing communications (with your consent)
- To improve our website, products, and services
- To personalize your experience
- To detect and prevent fraud
- To comply with legal obligations
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, hosting providers, etc.)
- Template Creators: When you purchase a template, limited information may be shared with the creator for support purposes
- Legal Requirements: To comply with any court order, law, or legal process
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
- With Your Consent: In any other way we may describe when you provide the information
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to request deletion of your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided at the end of this policy.
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
For more information about the cookies we use, please see our Cookie Policy.
7. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Last updated: May 1, 2023